You can, and in fact we highly recommend including at least a "To/From" note if your order is a gift and you're having it shipped to someone else!
We can include a brief, handwritten note on the branded card that is included with all orders. (This is complimentary.) Or, if you prefer a more traditional card, you can purchase any greeting card from the shop and we will handwrite your message inside of it.
For either option, there is a box in the "cart" page where you can type out the message to be included.
Customizing colors in our Primtone teething toy is a feature that we are working on and hope to roll out soon!
At this time we are not accepting custom quilt requests.
Shipping cost is based on weight. Once you add products to the cart, you can use the Shipping Calculator to estimate your shipping cost. The final shipping price will be calculated at checkout. Orders over $100 receive $5 flat rate domestic shipping!
Please allow 2-4 calendar days for your order to process (i.e. leave the studio). The length of time your order is in transit will depend on the shipping method you choose during checkout (Priority, Express, etc.).
Due to the nature of most Prim Society products and their intended use with children, all purchases are final. However, if you have any problems with your order please contact us within 3 days of delivery. (For insurance purposes, please hold onto any damaged packaging and shipping materials until the issue has been resolved.)
At this time sales tax is collected on all orders with a shipping address in Tennessee.
The best way to stay in the loop is to sign up for our email newsletter, which you can do by scrolling all the way to the bottom of the page and entering your email in the box above the button that says "Sign Me Up!".
We respect your inbox! Our newsletter is sent out periodically - not more than two or three times a month, and you always have the option to unsubscribe if you change your mind.
Yes! If you are a brick & mortar store and think Prim Society products would be a good fit for your customers then we would like to hear from you!
Our wholesale website is currently under construction but you can send us an email in the meantime.
Great question! Prim Society is actually run by just one person, and that's me - Elyse Wigen. I design and sew all the products, create the marketing materials, run the social media accounts, pack all the orders... you get the idea. Saying "us" and "we" on the website just makes us (ha! See what I did there?) feel fancy and cool.